Terms & Conditions

Welcome to Alakh Aura. These Terms & Conditions govern your access to and use of our website and services. By using our website, you agree to comply with and be bound by the terms outlined below.

This document is an electronic record in accordance with the Information Technology Act, 2000, and does not require any physical or digital signatures.

01Acceptance of Terms

By accessing or using the Alakh Aura website, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our:

Privacy Policy
Shipping Policy
Return & Refund Policy
Any additional policies or guidelines applicable to specific features or promotions

02Use of Products & Services

All products and services offered are intended for personal use only.

You may not resell, distribute, or commercially exploit any product purchased from us.
We reserve the right to limit or cancel orders at our sole discretion if misuse is suspected.

03Intellectual Property

All content on this website—including but not limited to:

Logos, trademarks, brand assets
Images, product designs, graphics
Text, videos, audio, and software

is the exclusive property of Alakh Aura, its affiliates, or licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

04User Responsibilities

By using our website, you agree to:

Use the platform lawfully and in good faith
Not interfere with website functionality or security
Not attempt to alter, hack, or misuse any part of the website

Any violation may result in termination of access and legal action.

05User Content

If you submit or share any content (reviews, feedback, media, etc.):

You are solely responsible for the content you provide
You grant Alakh Aura a non-exclusive, royalty-free, perpetual right to use, reproduce, and distribute such content

Content must not be:

Illegal, abusive, defamatory, or misleading
Infringing on intellectual property rights
Spam, promotional, or malicious in nature

We reserve the right to remove or modify any user content without notice.

06Accuracy of Information

We strive to ensure all product details and content are accurate. However:

We do not guarantee that all descriptions, visuals, or information are error-free or complete
Minor variations (e.g., color, packaging) may occur

07Limited License

We grant you a limited, non-exclusive, and revocable license to access and use our website for personal purposes only.

You may not:

Copy, reproduce, or exploit content commercially
Use automated tools (bots, crawlers) to extract data
Reverse engineer or modify any part of the website

Any misuse will result in immediate termination of access.

08Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience only
Alakh Aura is not responsible for the content, policies, or practices of external websites

09Submissions & Feedback

Any suggestions, ideas, or feedback shared with us:

Will be treated as non-confidential and non-proprietary
May be used by Alakh Aura without compensation or obligation

You confirm that you have the rights to share such submissions.

10Product Disclaimer

Our fragrances are inspired by natural and traditional formulations.

Individual sensitivities may vary
Customers are advised to review ingredients and usage instructions carefully
We recommend consulting a professional if you have known allergies or medical conditions

Alakh Aura is not liable for any adverse reactions resulting from product use.

11Limitation of Liability

To the maximum extent permitted by law:

Alakh Aura shall not be liable for any indirect, incidental, or consequential damages
This includes loss of data, profits, business interruption, or system failures

Our total liability, under any circumstance, shall not exceed INR 2,000.